Under the description it clearly states that this computer comes with a wireless keyboard and mouse. I've researched many iMacs on sell here, and besides from the OS, storage and processor, a wireless keyboard and mouse was a deciding factor for me purchasing this computer. I am very disappointed that the computer I purchased for my daughter for Christmas did not come with a wireless keyboard and mouse. I feel cheated, like anyone would feel after they purchase something online, only to open it up and its not what was advertised. Instead of a wireless keyboard and mouse its a frayed, used corded keyboard and mouse that looks like my 13year old played tether ball with. How can we fix this?
I just got it 2 days ago and so far everything works great! The pixels on the screen are wow, what a difference from the pc I use at home for work. Came with wireless keyboard and mouse as well as instructions to sync them with the iMac. You will need to buy batteries AA for the mouse and keyboard to do the installation/syncing if they are wireless. This iMac is fast, lovely looking, almost as new, I am in love so far. Mine came with a small dent in the front but nothing major and it looks as if it was new. Mouse looks used, has a few scratches but nothing out of the ordinary. Keyboard looks almost new. Well packaged and signature was require upon delivery which is great so that way package won’t get lost. I downloaded my info from icloud and it was fast and easy. Customer service answers quickly and I know because before buying the imac i was emailing them with some questions and answers were prompt. This is all I can say for now, let me keep using it and we will see. I hope it last a long time because I love it! Dent shown on pic so you could see is nothing major. We need to understand it is refurbished and not new. It won’t be perfect on the outside. If amazon lets me, I will keep you updated with reviews as I keep using it.
Well.. I needed to work on my project and this Mac came with practically no function. You can’t upgrade the software, won’t recognize my Apple ID. Yet my IPhone does.. I kept changing the Apple ID AND STILL NO recognition by this stupid Mac.. it can be refurbished and this is more doomed and refurbished my friend. I have lost so much time and money no one can reimburse me..